Policy

Returns & Exchanges

Since all our items are made to order, we do not accept returns or exchanges. However, if your order arrives damaged, defective, or incorrect, please email us at hsfaithcreations@gmail.com within 2 days of delivery. Include a photo of the item and your order number so we can assist you.

Custom Orders

Custom orders take 3-7 business days to process, but may take longer depending on the design details. We strive for quality and will notify you once your order ships, along with tracking information.

Bulk & Wholesale Orders

For bulk orders of 10 or more, please contact us for pricing and details. Full payment is required before production, and processing time is 5-10 business days, depending on order size.

Need Help?

For any questions or concerns, feel free to reach out at hsfaithcreations@gmail.com—we’re happy to assist!